Privacy policy

At The Ecom Agency, we are committed to protecting the privacy and personal information of our clients, website visitors, and users of our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data. By accessing our website or using our services, you consent to the terms of this Privacy Policy.
Information We Collect

1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, postal address, and other contact details. This information is collected when you voluntarily provide it to us, such as when you submit a contact form or sign up for our services.

1.2 Usage Data: We may automatically collect certain information when you visit our website or use our services. This may include your IP address, browser type, device information, operating system, and browsing behavior. We use this information to analyze trends, administer the website, improve our services, and gather demographic information.

1.3 Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your experience on our website. These technologies allow us to collect information such as your preferences and browsing history. You can modify your browser settings to refuse cookies or alert you when they are being used.
Use of Information

2.1 Provide and Improve Services: We may use your personal information to provide you with the requested services, respond to your inquiries, and communicate with you. We may also use your information to improve our services, customize content, and optimize our website's performance.

2.2 Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or other marketing communications to keep you informed about our services, special offers, and industry news. You have the option to opt-out of receiving such communications at any time.

2.3 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes protecting our rights, privacy, safety, or property, as well as that of our clients and the general public.Information Sharing and Disclosure

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services or conducting business operations. These providers may have access to your personal information but are obligated to maintain its confidentiality and use it only for the purposes we specify.

3.2 Legal Requirements: We may disclose your personal information if required by law or in response to valid legal processes, such as a court order or government request.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs, and any new owners or controlling entities will be bound by this Privacy Policy.

Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to maintain the security of your data, please note that no method of transmission over the Internet or electronic storage is 100% secure.Your Rights and Choices

5.1 Access and Update: You have the right to access, update, and correct inaccuracies in your personal information. You may do so by contacting us using the information provided below.

5.2 Opt-out: You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly. Please note that even if you opt-out, we may still send you transactional or administrative emails.